Our Privacy Policy

Roots & Rhizomes respects the privacy of every individual who shops with us, mail-order, garden centers, and internet alike.

We save information, such as your name, address, and telephone number, from our website only when visitors sign up for an account, place an order, or request a catalog. If you place an order, either through guest or account checkout, we save your order information for several years in our internal computer system. We do not store credit card information. We may also receive personal information from third parties.

If you place an order or request a catalog, we occasionally share personal information with reputable third party marketing partners for commercial purposes whose products might be of interest to you. If you do not want us to share your personal information with third parties, please email your name, mailing address, and telephone number to our customer service representatives at info@rootsrhizomes.com or call 1-800-374-5035 and request that we not share your name.

If you would like to request deletion of your personal information, please send an email titled 'Deletion Request' including your name, mailing address and telephone number to our customer service representatives and request that delete your personal information.